Tuned to your standard
How strict the grading is can be set for each client. A luxury portfolio and a budget one get different bars, applied consistently.
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AI that does the checking
Your cleaners talk. The AI does the admin.
Cleaners don't fill in forms. The app talks them through each job in their own language, understands what they say back, and grades every photo against your standard before it reaches you. A person stays in charge of every decision.
Why a chat
A 200-item checklist gets ticked. It doesn't get read.
Every property manager has tried the same three things: a printed sheet nobody photographs, a WhatsApp group where photos arrive without context, and an app the cleaners quietly stop opening after week two.
The problem isn't careless cleaners. It's asking the person doing physical work to also operate a database. Give someone two hundred checkboxes and they'll tick them all in the car park.
So STR Cleaning App starts from the other end: the cleaner talks, and the software does the admin.
AI conversation
One thing at a time, asked in plain language
The job opens from a link as a conversation. It asks for one task, waits, and moves on. A cleaner who has never used it finishes their first property without being shown how.
- It asks for the proof, not the tick: each task says exactly what the photo has to show
- It asks about what a camera can't see, like whether the disposal jammed; the answer is the work
- Voice notes are written out and filed against the right task, accents and other languages included
- Photo tasks and question tasks both have to be done before the job can be sent
- Can't finish something? Send it with a reason, and it arrives flagged for a person
AI photo grading
Every photo graded before it reaches you
Photos are only proof if somebody looks at them, and nobody has time to look at forty a day. Each one is checked against the standard for that property (surfaces, floors, linens and staging, clutter, fixtures) and given a score. A clean room with a mop left on the stairs still loses points, because the job wasn't finished.
Compared with your own property
Add photos of each room staged your way, and grading compares against that room, not a generic idea of clean.
Only exceptions reach a person
Passing photos are scored and filed. Anything below the bar is raised for a check before the next guest arrives.
It knows what a storage cupboard is
Utility areas are judged on being tidy, not empty, so mops and stock where they belong don't raise false alarms.
Exceptions
Look at the one photo that needs you
The photo review page opens on "Needs a look": fails, warnings and rooms with too few photos. Everything that passed is already filed with its score, so a busy day takes minutes to check.
More places the AI helps
Less typing for everyone
Voice notes into ticks
"Kitchen done, we're out of dish soap, the lamp is broken." The app picks out the ticks, the supply and the issue, shows what it understood, and the cleaner confirms.
Appliance data plates
Photograph the plate on an appliance and the AI reads the make, model and serial number for you to confirm. It leaves a field blank rather than guess.
Troubleshooting drafts
Adding a new appliance model? The AI drafts troubleshooting steps for its common faults, and your team checks them before any cleaner sees them.
A weekly summary per client
A short brief of each client's week: cleans done, issues raised and how quality held up.
A person in charge
The AI suggests. People decide.
- Photo grades raise exceptions; a person signs a clean off or asks for a redo
- Nothing a cleaner says is applied until they confirm what the app understood
- Notes the AI isn't sure about wait in a queue for your team
- Every AI suggestion and every decision is kept in the job's history
What the AI costs
What it costs us, plus 5%
AI runs on a service that charges per use. It appears as its own line on your monthly bill, on top of $10 per property.
See pricing →Watch the AI grade your own turnovers
Book a demo and we'll show you the chat and the grading on a short call.